Privacy policy

Privacy Policy

Effective Date: September 30, 2026

Luxe Layer Co., operated by RETAIL PROFITABILITY GROUP LLC ("Luxe Layer Co.," "we," "our," or "us"), respects the privacy of visitors and customers who use https://www.luxelayerco.online/.

This Privacy Policy describes the categories of information we may collect, why we use that information, when it may be shared, how we protect it, and the choices that may be available to consumers.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

  • Our website;

  • Online shopping activities;

  • Customer service communications;

  • Order and payment processes;

  • Email communications;

  • Website forms;

  • Returns and refund requests; and

  • Other interactions associated with Luxe Layer Co.'s online retail operations.

2. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

Information You Provide Directly

This may include:

  • Name;

  • Billing address;

  • Shipping address;

  • Email address;

  • Telephone number, if provided;

  • Order information;

  • Product selections;

  • Return and refund information;

  • Customer-service correspondence; and

  • Other information you voluntarily submit.

Transaction Information

When you place an order, information associated with the transaction may include:

  • Products purchased;

  • Order amount;

  • Transaction date;

  • Shipping information;

  • Payment status; and

  • Other information necessary to process or document the transaction.

Payment card information may be processed by third-party payment providers rather than being directly stored by Luxe Layer Co., depending on the payment technology used on the website.

Automatically Collected Information

When you visit the website, certain technical information may be collected automatically, such as:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Approximate geographic region;

  • Pages viewed;

  • Website interactions;

  • Referring pages;

  • Date and time of visits; and

  • Certain diagnostic or security information.

3. How We Use Personal Information

We may use information for legitimate business and operational purposes, including to:

  • Process and fulfill orders;

  • Deliver purchased products;

  • Provide customer support;

  • Respond to questions and requests;

  • Process returns, replacements, and refunds;

  • Communicate about orders;

  • Maintain transaction records;

  • Improve website functionality;

  • Understand website usage;

  • Detect and prevent fraud;

  • Protect website security;

  • Troubleshoot technical problems;

  • Comply with legal obligations;

  • Enforce our agreements and policies; and

  • Perform other purposes reasonably related to the circumstances in which information was collected.

4. Data Minimization

We seek to collect information that is reasonably necessary for the purposes for which it is processed.

We do not intend to collect personal information indiscriminately. Information that is no longer reasonably required may be deleted, anonymized, or retained only where retention is appropriate or required.

5. Cookies and Similar Technologies

Our website or third-party service providers may use cookies, pixels, tags, analytics technologies, or similar tools.

These technologies may help us:

  • Keep the website functioning;

  • Remember preferences;

  • Understand visitor activity;

  • Measure website performance;

  • Detect security issues;

  • Improve the shopping experience; and

  • Understand the effectiveness of marketing activities.

You may be able to manage certain cookies through your browser settings or other controls made available through the website.

Disabling cookies may affect certain website functions.

6. Service Providers and Third Parties

We may work with third-party companies that assist with website operations and order fulfillment.

Depending on the services used by our business, these parties may include providers supporting:

  • Website hosting;

  • E-commerce functionality;

  • Payment processing;

  • Shipping and delivery;

  • Fraud prevention;

  • Analytics;

  • Customer communications;

  • Technical support; and

  • Information security.

These providers may receive information necessary to perform services on our behalf.

7. Payment Information

Payments may be processed through third-party payment processors.

Luxe Layer Co. generally does not need to receive or directly store complete payment-card information when payment processing is performed by a third-party provider.

Customers should review the privacy practices of the payment provider used for a particular transaction.

8. Information Sharing

We may disclose personal information when reasonably necessary to:

  • Complete a transaction;

  • Provide requested services;

  • Ship an order;

  • Process a payment;

  • Provide customer support;

  • Maintain website security;

  • Prevent fraud;

  • Comply with applicable law;

  • Respond to lawful governmental requests;

  • Protect our rights or property; or

  • Support a corporate transaction, such as a merger, acquisition, financing, restructuring, or sale of assets.

We do not intend to sell personal information in exchange for money merely as part of ordinary website operations unless our practices and applicable law permit and disclose such activity.

9. Florida Consumer Privacy Rights

Florida law may provide certain consumers with rights concerning their personal data, subject to applicable thresholds, exceptions, and verification requirements.

Depending on whether the applicable law covers a particular consumer and request, rights may include the ability to:

  • Confirm whether personal data is being processed;

  • Access personal data;

  • Correct inaccuracies;

  • Request deletion of certain personal data;

  • Obtain a portable copy of certain personal data;

  • Opt out of certain targeted advertising;

  • Opt out of the sale of personal data, where applicable;

  • Opt out of certain profiling activities; and

  • Exercise certain rights concerning sensitive data.

Florida's current statutory framework expressly addresses these consumer rights.

10. How to Submit a Privacy Request

Privacy-related requests may be submitted to:

[email protected]

Please provide sufficient information for us to understand and authenticate your request.

For security reasons, we may need to verify that the person making a request is the consumer associated with the information involved.

We will respond within the period required by applicable law.

11. Appeals

If applicable law provides a consumer with a right to appeal a decision concerning a privacy request, an appeal may be submitted by contacting:

[email protected]

Please identify the original request and explain why you believe the decision should be reconsidered.

12. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.

No internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot promise absolute security.

Florida law separately requires covered controllers to maintain reasonable security practices appropriate to the volume and nature of personal data involved.

13. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, legal compliance, dispute resolution, fraud prevention, and legitimate business recordkeeping.

Retention periods may vary depending on the type of information and the circumstances under which it was collected.

14. Children's Privacy

Our website is intended for a general consumer audience and is not designed to knowingly collect personal information from children in violation of applicable law.

If we become aware that personal information has been collected from a child in circumstances where parental consent is legally required and was not obtained, we will take reasonable steps consistent with applicable law.

15. Third-Party Websites

Our website may contain links or integrations to third-party services.

We are not responsible for the privacy practices, security measures, content, or policies of websites that we do not operate.

Customers should review the privacy notices of third-party websites before submitting information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When material changes are made, we may provide notice through the website or other reasonable means.

The updated version will identify its effective date.

17. Contact Information

For privacy questions, requests, or concerns:

Luxe Layer Co.
RETAIL PROFITABILITY GROUP LLC
5607 SHADY CREEK CT
VALRICO, FL 33596
United States
Email: [email protected]